Ferrebuy will accept returns of products within the first 7 days, counting from the date of receipt of the merchandise by the client, and provided that the conditions set forth in this page are met.
• To make a refund you always have to contact us to accept the return. Only pre-authorized returns will be accepted.
• All merchandise must be returned in its original packaging, in perfect condition and protected. Otherwise, we reserve the right to refuse the return.
• Once the merchandise has been received and it is verified that it is in perfect conditions, the refund of the amount will be processed if it is indicated.